Help Center
Quick guidance for navigating HUMAT, coordinating incidents, and logging response activity.
Respond to an Incident
Review active incidents, filter by severity or type, then open the incident timeline and response details.
Log Volunteer Hours
Start a volunteer session, track live time, or add past hours with role and activity notes.
View Global Operations
Use the global map or grid to scan response locations, facilities, and active operations.
Analyze Readiness
Review incident trends, response rates, volunteer hours, and resource utilization for managers.
Common Questions
How do I find a specific incident or resource?
Use the global search bar in the navigation or open the Search page to find incidents, resources, personnel, and operational pages.
How do I know incident data is current?
Incident pages show live-status indicators and last-updated context where operational data is displayed.
Can I log hours after a response is over?
Yes. On Track Hours, start or select a session and use Manual mode to add past hours with a date, role, and description.
Where should emergency managers begin?
Start with Incidents for operational action, Dashboard for analytics, and Global Map for geographic coordination.